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Consumer Satisfaction Survey
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Consumer Satisfaction Survey
Please provide us feedback on your experience at Haven House.
Name (optional)
First
Last
Email (optional)
Age
(Required)
14-17
18-25
26-35
36-50
51-64
65+
Gender
(Required)
Male
Female
Non-Binary
Other
Prefer not to answer
Other
Race / Ethnicity
(Required)
White
Black or African American
Asian
Hispanic / Latino
Native American / Native Alaskan / Native Hawaiian
Middle Eastern
Other
Prefer not to answer
Other
Which program are you providing feedback on?
(Required)
Outpatient Services
Psychiatric Rehabilitation Services (PRS) / Mobile
THRIVE
Wellness Recovery Team
Who are you providing feedback on?
(Required)
Therapist
Doctor
Nurse
Please rate the following:
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
My provider treats me with courtesy and respect.
My provider cares about my treatment goals.
I trust my provider.
The services I receive from my provider are helpful.
My provider listens carefully to my concerns & questions.
My goals and my provider’s goals are in line.
I am seeing progress made towards my goals.
I feel safe and secure when I attend my appointments.
The waiting room was clean and comfortable.
The front desk staff are friendly and courteous.
Scheduling appointments is easy.
Rescheduling appointments is easy.
I would recommend Haven House to a friend or family member.
My telehealth appointment was easy to access.
What do you like about Haven House?
Where can we improve?
Haven House
Home
About Us
Leadership
Community Partners
Services
Outpatient Services
Psychiatric Rehabilitation
Wellness Recovery Team
Mental Health & Aging
THRIVE
STARTS
Groups
Get Involved
Volunteer
Donate
Internship Opportunities
STORE
Events
Contact Us
FAQ’s
Employment
Internships
Patient Portal