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Consumer Satisfaction Survey
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Consumer Satisfaction Survey
Please provide us feedback on your experience at Haven House.
Name (optional)
First
Last
Email (optional)
Age
(Required)
6-13
14-17
18-25
26-35
36-50
51-64
65+
Gender
(Required)
Male
Female
Non-Binary
Other
Prefer not to answer
Other
Race / Ethnicity
(Required)
White
Black or African American
Asian
Hispanic / Latino
Native American / Native Alaskan / Native Hawaiian
Middle Eastern
Other
Prefer not to answer
Other
Which program are you providing feedback on?
(Required)
Outpatient Services
Psychiatric Rehabilitation Services (PRS) / Mobile
THRIVE
Wellness Recovery Team
STARTS
Mental Health & Aging
Who are you providing feedback on?
(Required)
Therapist
Doctor
Nurse
You can name the provider below:
Please rate the following:
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
N/A
My provider treats me / my child with courtesy and respect.
My provider cares about my / my child's treatment goals.
I trust my / my child's provider.
The services I / my child receive(s) from the provider are helpful.
My provider listens carefully to my / my child's concerns & questions.
My / my child's goals and the provider’s goals are in line.
I am seeing progress made towards my / my child's goals.
I /my child feel(s) safe and secure attending appointments.
The waiting room was clean and comfortable.
The front desk staff are friendly and courteous.
Scheduling appointments is easy.
Rescheduling appointments is easy.
I / my child would recommend Haven House to a friend or family member.
Telehealth appointments are easy to access.
What do you like about Haven House?
Where can we improve?
X
Haven House
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About Us
Leadership
Community Partners
Services
Outpatient Services
Psychiatric Rehabilitation
Wellness Recovery Team
Mental Health & Aging
THRIVE
STARTS
Groups
Get Involved
Volunteer
Donate
Internship Opportunities
STORE
Events
Contact Us
FAQ’s
Employment
Internships
Patient Portal